Get in Touch With Us
If something on this site raises a question, needs a correction, or you simply want to tell us we have missed something, this is the page for that. We cover new casinos not on GamStop and the wider terms attached to them, and we would rather hear from a reader than leave a mistake standing.
How to Reach Our Editorial Team
The best way to contact us is by email at [email protected]. Every message is read by a person, not a script, and we aim to reply within two working days. If your enquiry is urgent, say so in the subject line and we will try to prioritise it.
Tell us briefly what your message concerns — a factual query, a correction, feedback on a review, or something else. That one line saves back-and-forth and gets your message to the right person faster.
What We Can Help With
- Questions about casino terms — If a page's explanation of wagering requirements, withdrawal limits, KYC checks or a welcome offer's conditions is unclear, ask us to clarify it.
- Corrections — Casino offers, licensing details and payment options change without notice. If you spot something on this site that no longer matches what a casino advertises, tell us the page and the detail so we can check it against the current fact-check date.
- Feedback on our reviews — We rank options such as Betmica, Kikibet and Betninja based on published research, not personal play. If your own experience with a listed casino differs from what we have written, we want to hear it.
- General enquiries about non-GamStop casinos — Questions about how overseas licensing works, whether a casino accepts GBP, or how self-exclusion tools apply outside GAMSTOP are all fair game.
- Concerns about gambling harm — If you or someone close to you is struggling, let us know in your message and we will point you towards GamCare or other appropriate support, rather than trying to advise on this directly ourselves.
What This Page Is Not For
We do not process deposits, withdrawals, account verification or bonus claims — those matters sit entirely with the casino operator you have signed up with. If you have a dispute over a withdrawal, a bonus term, or a closed account, contact the casino's own support team first, then its licensing authority if the issue is not resolved. We can point you towards how these processes generally work, but we cannot intervene in an individual account or transaction on your behalf.
What Happens After You Get in Touch
A member of our team reviews your message and responds directly — we do not rely on automated replies to close out enquiries. Corrections that check out are actioned and, where relevant, the affected page is updated and re-dated. Feedback on our approach to reviewing non-GamStop casinos, including how we weigh things like licensing, bonus terms and payment support for GBP accounts, genuinely shapes what we cover next.
If your question relates to one of our comparison pages, such as our roundup of trusted non-GamStop casinos in the UK, mention the specific page and section so we can look at the exact claim you are asking about.
Before You Write In
A few checks can save you time:
- If your question is about a specific casino's offer terms, check the material conditions listed beside that offer on our pages first — minimum deposits, wagering multiples and expiry windows are usually stated there.
- If you are asking about payment methods, note that availability for GBP accounts can differ from what a casino advertises globally, so we may need to point you back to the casino to confirm current UK support.
- If your concern is about licensing or regulation, remember that a casino accepting British customers is not the same as it being authorised by the UK Gambling Commission — this distinction matters and we are happy to explain it further if you ask.
We keep this site's research current and take reader input seriously when doing so. Thank you for taking the time to get in touch.